Privacy Policy

Your information, handled with care

The Privacy Policy explains how VAFMS collects, uses, protects, and shares personal and medical information when providing VA Foreign Medical Services.

Provider Information

Privacy Sections

Privacy Policy

VAFMS is committed to protecting personal information and Protected Health Information (PHI) in accordance with applicable healthcare privacy requirements.

Information We Collect

We may collect personal details, contact information, date of birth, VA-related data, medical records, clinical documentation, provider information, and communications.

How We Use Information

Information is used to provide medical care, coordinate services, communicate with patients, process records, support care documentation, and maintain required records.

Information Sharing

We may share information with healthcare providers, the U.S. Department of Veterans Affairs, authorized representatives, and service partners as necessary to deliver care and related services.

Data Security

We use administrative, technical, and physical safeguards to protect information, including restricted access and secure handling procedures. No system is completely secure.

Data Retention

We retain information as required to provide services, comply with legal obligations, support clinical records, resolve disputes, and maintain operational records.

Your Rights

You may request access to, correction of, or restrictions on your information by contacting VAFMS. Some records may be retained where legally or clinically required.

Contact VAFMS